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Installing Jet Reports (step-by-step)



All components of the Jet Excel add-in, Jet Hub, the Jet Service Tier, and the Jet Dashboard Builder can be installed from a single installation program.

  1. After downloading the installation set (from the Jet Global Download site), right-click the downloaded file and select Extract All.


  2. Navigate to the Jet Reports folder and open Jet Setup.exe


  3. You'll first want to choose which type of User Management your organization uses.  Traditionally, most organizations use Active Directory.  However, the use of Office 365 credentials and Azure Active Directory are becoming more common.

    Check with your system administrator if you are not sure.

  4. Within the installation program, you can choose whether to proceed with only Client Components, only Server Components, or All Components:

    Client Components are those applications that typically reside on a local workstation.  The Jet  Excel add-in is a primary example of this.

    Server Components are those items that typically reside on a server (for example: Jet Hub and the Jet Service Tier).

    For more information about the components of Jet Reports and Jet Analytics (and on which computers they should be installed), you may want to...

    Watch the Video!

    Note: Video is available in English, only
  5. Once you have selected the category of components, you will be able to choose the specific features you want to install.

    Server components (Jet Service Tier and Jet Hub) should be installed on only one server within an organization.

    Client components (Jet Excel Add-In and Jet Administration Console) may be installed on any number of individual workstations.

    (if you do not use Jet Hub or the Jet Service Tier, you can simply choose Jet Excel Add-In and click Next to allow the installation of Jet Reports to proceed )

  6. Optionally, you can enter your organization's Activation Code (this will save you and/or others from having to manually activate the Jet Excel add-in later).

  7. Jet Service Tier

    You will need to specify the Account that will be used to run the service tier (Network Service is recommended):

  8. Next, you will need to specify some information needed by Jet Hub - specifically: the name of the server and port number used to access for the Jet Service Tier, and the URL (web address) that will be used for connecting to Jet Hub

  9. Jet Hub settings.  The installation program and automatically enable the required features in Microsoft's Internet Information Services so that you do not have do so manually.

  10. and the name of the SQL Server instance and database name that will be used to store the service tier information

  11. If you choose an existing Jet Services database, you have the option of upgrading that database to the latest version or replacing the database.  Whichever choice you make, you can backup the database first.

  12. Once all information has been entered, you can click Install to begin the installation process.


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