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Microsoft Excel cannot open or save any more documents...


Issue:

A scheduled task does not produce a report and the following message appears in the log file for that task:

Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space

• To make more memory available, close workbooks or programs you no longer need.
• To free disk space, delete files you no longer need from the disk you are saving to.

Resolution:

The resolution of this issue depends upon the version and edition of Windows you are using:

  1. For ALL versions of Windows, the folder “C:\Windows\System32\config\systemprofile\desktop” must exist and you need Full Control permissions to the “systemprofile” and “desktop” directories.

  2. For 64-bit versions of Windows 7 or Server 2008 and higher, the “C:\Windows\SysWOW64\config\systemprofile\desktop” folder must also exist and you need Full Control permissions to the systemprofile and desktop directories.

  3. For 64-bit versions of Windows Vista, the “C:\Windows\SysWOW\config\systemprofile\desktop” folder must also exist and you need Full Control permissions to the systemprofile” and desktop directories.

  4. For Windows 8.1/Server 2012 and higher, in addition to the above, the Windows Registry Key

    [ HKEY_Current_User\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\Cache ]


    must be set to C:\Windows\Temp

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