Troubleshooting
Jet Reports
- Error: The login to Office 365 was cancelled. You are not yet authenticated.
- Error: This account requires multi-factor authentication...
- Error: The data source is not properly configured for Office 365 authentication
- Run Button Missing Following Jet Reports Upgrade
- Network Drives Do Not Appear In File Explorer When Using The Jet Excel Add-In Scheduler
- Launching Jet Reports from VBA
Jet Data Manager
- Error: Root element is missing
- Error: Retrieving the COM class factory for component with CLSID
- Change StringStoresCompatibilityLevel
- Method not found '!!0[]System.Array.Empty()'.
- There is already an object <table name> in the database
- Error: Common Language Runtime detected an invalid Program
Jet Hub
- Jet Hub Error: IDX20803: Unable to obtain configuration from file: '[PII is hidden]'
- Error: We cannot currently authenticate you against your Dynamics 365 Business Central tenant.
- Error: E_ACCESSDENIED or "The type initializer for 'Jet.Data.JetDataSourceFactory' threw an exception"
- Jet Hub and Jet Service Tier Logging
- Error: The Given Path's Format Is Not Supported
- Issue: Using IE11, unable to open reports in Jet Hub
Data Sources
- Error: Error opening connection to BC Cloud: System.ApplicationException: Invalid response from Business Central calling API GetLanguage
- Error - The underlying connection was closed: An unexpected error occurred on a send.
- Error: You do not have the following permissions on TableData What's New Notified: Read
- Error: You are not authorized... You must sign-in using your Office 365 credentials
- Login Failed with Dynamics NAV 2013-2018 or Business Central SQL Server Data Source
- Error: You do not have permission to run the 'Jet Adapter Setup' Report
Licensing
- Error: Activation Failed
- Your program license does not permit more users
- NAV Licensing Errors
- Error: "You do not have a license for the project"
- Error: The Dashboard Builder could not be activated
- You are not licensed to Design Reports...
Performance
Installation
- Microsoft .NET Framework required for Jet Reports setup - 0x8007090 - Element not found
- Unable to Authenticate your User Account after Jet Service Tier Upgrade
- The file format and extension of 'JetReports.xll' don't match
- Cannot update Existing Active Directory installation to Azure Active Directory
- Error: We have detected that Jet Reports is connected to either a Dynamics
- Excel add-in not available during installation