I have a client who is trying to use Jet Express.
They can use the table builder without a problem, however, when they press the function wizard button or the general ledger button on the ribbon, their Excel session crashes and restarts.
Their error logs are posted below. Any idea why this is happening?2014-11-27 14.26.26.171 Error logging initiated.
2014-11-27 14.26.26.171 Jet Build: 15.0.14295.0
2014-11-27 14.26.26.171 Bitness: 32-bit
2014-11-27 14.26.26.171 Excel Version: 14
2014-11-27 14.26.26.171 OS Version: Microsoft Windows NT 6.1.7601 Service Pack 1
2014-11-27 14.26.26.171 OS Culture: English (Australia)
2014-11-27 14.26.26.171 OS UI Culture: English (United States)
2014-11-27 14.26.26.171 JetDispatcher.SetUICulture
2014-11-27 14.26.26.187 User default LCID: 3081
2014-11-27 14.26.26.187 Current culture: en-AU (3081)
2014-11-27 14.26.26.187 Current UI culture: en-US (1033)
2014-11-27 14.26.26.187 JetDispatcher.Open
2014-11-27 14.26.26.343 LicenseManager.Reset: User Name: GACDOM\khushwant.kumar
2014-11-27 14.26.26.655 JetAddIn.Constructor
2014-11-27 14.26.26.795 JetAddIn.Install
2014-11-27 14.26.27.434 JetDispatcher.Dispatch:
2014-11-27 14.26.27.481 JetDispatcher.ExcelApplication_WorkbookActivate: Book1
2014-11-27 14.26.27.528 ReportManager.Constructor
2014-11-27 14.26.27.544 JetAddIn.UpdateMode
2014-11-27 14.26.27.544 JetDispatcher.ShowDrilldownButton
2014-11-27 14.26.27.653 JetDispatcher.Dispatch: RibbonLoad
2014-11-27 14.26.27.653 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.27.653 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.27.668 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.27.668 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.27.668 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.27.668 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.27.668 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.27.668 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.27.668 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.27.668 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.27.668 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.27.668 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.117 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetAddIn.GetUserType
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetAddIn.GetUserType
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetAddIn.GetUserType
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetAddIn.GetUserType
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetAddIn.GetUserType
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetAddIn.GetUserType
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetAddIn.GetUserType
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetAddIn.GetUserType
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetAddIn.GetUserType
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetAddIn.GetUserType
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.133 JetAddIn.GetUserType
2014-11-27 14.26.30.133 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.148 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.148 JetAddIn.GetUserType
2014-11-27 14.26.30.148 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.148 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.148 JetAddIn.GetUserType
2014-11-27 14.26.30.148 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.148 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.148 JetAddIn.GetUserType
2014-11-27 14.26.30.179 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.195 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.226 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.226 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.226 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.226 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.226 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.226 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.226 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.226 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.226 JetAddIn.GetToggleButtonPressed: Tag: Design
2014-11-27 14.26.30.226 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.226 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.226 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.226 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.226 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.226 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.242 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.242 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.242 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.242 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.30.242 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.49.931 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.49.931 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.49.946 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.49.946 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.49.946 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.49.946 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.49.962 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.51.205 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.51.205 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.51.235 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.51.235 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.51.255 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.51.255 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.51.295 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.51.295 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.51.395 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.51.395 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.51.425 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.51.425 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.51.505 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.51.505 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.56.352 JetDispatcher.Dispatch: Menu
2014-11-27 14.26.56.362 JetDispatcher.JetMenu: JfxGl
2014-11-27 14.26.56.742 DataSourceManager.OpenDataSource(string): Data source name: WebService
2014-11-27 14.26.56.742 DataSourceManager.GetDataSource: Data source name: WebService
2014-11-27 14.26.56.742 DataSourceManager.GetDataSource: Creating data source…
2014-11-27 14.26.56.902 DataSourceManager.OpenDataSource(IJetDataSource): Data source name: WebService
2014-11-27 14.27.04.983 DataSourceManager.OpenDataSource(string): Data source name: WebService
2014-11-27 14.27.04.983 DataSourceManager.GetDataSource: Data source name: WebService
2014-11-27 14.27.04.983 DataSourceManager.OpenDataSource(IJetDataSource): Data source name: WebService
2014-11-27 14.27.05.003 NavWebServiceDataSource.QueryValue: Enter QueryValue
2014-11-27 14.27.05.613 NavWebServiceDataSource.CreateWebServiceQuery: Key = , Code
2014-11-27 14.27.05.730 NavWebServiceDataSource.QueryValue: Exit QueryValue
2014-11-27 14.27.05.730 DataSourceManager.CloseAll
2014-11-27 14.27.05.730 DataSourceManager.CloseAll: Closing data source: WebService
2014-11-27 14.27.05.761 JetDispatcher.SetUICulture
2014-11-27 14.27.05.808 User default LCID: 3081
2014-11-27 14.27.05.808 Current culture: en-AU (3081)
2014-11-27 14.27.05.808 Current UI culture: en-US (1033)
2014-11-27 14.26.02.281 Error logging initiated.
2014-11-27 14.26.02.282 Jet Build: 15.0.14295.0
2014-11-27 14.26.02.282 Bitness: 32-bit
2014-11-27 14.26.02.282 Excel Version: 14
2014-11-27 14.26.02.305 OS Version: Microsoft Windows NT 6.1.7601 Service Pack 1
2014-11-27 14.26.02.305 OS Culture: English (Australia)
2014-11-27 14.26.02.305 OS UI Culture: English (United States)
2014-11-27 14.26.02.306 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.323 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.330 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.331 JetAddIn.GetUserType
2014-11-27 14.26.02.336 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.336 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.337 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.337 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.337 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.338 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.338 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.339 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.339 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.340 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.340 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.341 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.341 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.341 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.343 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.343 JetAddIn.GetUserType
2014-11-27 14.26.02.343 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.343 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.344 JetAddIn.GetUserType
2014-11-27 14.26.02.344 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.344 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.344 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.346 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.346 JetAddIn.GetUserType
2014-11-27 14.26.02.346 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.346 JetAddIn.GetToggleButtonPressed: Tag: Design
2014-11-27 14.26.02.346 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.346 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.348 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.348 JetAddIn.GetUserType
2014-11-27 14.26.02.348 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.349 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.349 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.350 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.350 JetAddIn.GetUserType
2014-11-27 14.26.02.351 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.351 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.352 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.352 JetAddIn.GetUserType
2014-11-27 14.26.02.352 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.353 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.354 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.354 JetAddIn.GetUserType
2014-11-27 14.26.02.354 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.355 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.356 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.357 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.357 JetAddIn.GetUserType
2014-11-27 14.26.02.357 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.357 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.359 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.359 JetAddIn.GetUserType
2014-11-27 14.26.02.359 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.360 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.360 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.361 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.362 JetAddIn.GetUserType
2014-11-27 14.26.02.362 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.362 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.363 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.363 JetAddIn.GetUserType
2014-11-27 14.26.02.364 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.365 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.365 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.366 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.366 JetAddIn.GetUserType
2014-11-27 14.26.02.366 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.367 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.368 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.368 JetAddIn.GetUserType
2014-11-27 14.26.02.368 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.02.369 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.04.946 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.04.946 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.04.946 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.04.946 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.04.976 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.04.976 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.05.006 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.05.006 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.05.046 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.05.046 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.05.076 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.05.076 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.05.106 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.05.106 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.05.136 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.05.136 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.05.166 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.05.166 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.05.196 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.05.226 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.05.226 JetDispatcher.Dispatch: RibbonGet
2014-11-27 14.26.06.665 JetDispatcher.Dispatch: Close
2014-11-27 14.26.06.665 JetDispatcher.Close
2014-11-27 14.26.06.681 JetDispatcher.Dispose
2014-11-27 14.26.06.681 JetDispatcher.Dispose
2014-11-27 14.26.06.681 DataSourceManager.Reset
Date
Votes
1 comment
-
Jet Reports Historic Posts Hello Ian -
Whatever issue Excel is experiencing, it does not appear to be sending any error information to Jet Express prior to closing.
Let's see if we can find something.
My first inclination would be to duplicate the issue and then check the Windows event logs to see if there is something there about the Excel process.
-HP
Please sign in to leave a comment.