When I try to use scheduler in Jet reports I receive following error:
I was not possible to connect to task schedule on this computer MN-PC, do you want to connect to another computer.
My computer is a windows vista and I am using Jet reports vers. 7.1.2 Build 1820
20 comments
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Jet Reports Historic Posts Are you able to connect to the Windows Task Scheduler manually (i.e. not through Jet)?
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Jet Reports Historic Posts Are you able to connect to the Windows Task Scheduler manually (i.e. not through Jet)?
Yes it works fine, no problem. -
Jet Reports Historic Posts Next step. Do you have any errors in the windows event log for the time you went into scheduler through Jet?
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Jet Reports Historic Posts Next step. Do you have any errors in the windows event log for the time you went into scheduler through Jet?
Hello Markl,
No errors in my windows event log when I try to use the scheduler,the log report = ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6323.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 454 seconds with 60 seconds of active time. This session ended normally.
But when I say no to try another user, Excel return this answer "Can't show non-modal form when modal form is displayed", I try to read this error on http://msdn.microsoft.com/en-us/library/aa266716(VS.60).aspx but I don't understand this. English is not my mother tongue. -
Jet Reports Historic Posts That event message is from the section of the windows log labelled "Microsoft Office". An error would be found in "Application", possibly "System". Have you checked there?
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Jet Reports Historic Posts Sounds like there's something pretty weird going on. I'd consider:
1) Re-installing office
2) Ensuring your PC has the latest patches and update from MS (not just security, but office product service packs depending on version)
3) Ensuring you have the latest version of Jet
4) Logging a call with support
Some screen shots of all the errors you get could help us in this forum further diagnose your issues. -
Jet Reports Historic Posts That event message is from the section of the windows log labelled "Microsoft Office". An error would be found in "Application", possibly "System". Have you checked there?
Yes I did, and the are no error in this windows log
"Opgavestyring lukker opgavemotoren "S-1-5-19:NT AUTHORITY\LocalService:Service:" = Task Scheduler engine communicates with the Task Scheduler service to execute tasks. The service creates a task engine to run tasks.
Event Details
Product: Windows Operating System
ID: 301
Source: Microsoft-Windows-TaskScheduler
Version: 6.0
Symbolic Name: SESSION_EXIT
Message: Task Scheduler is shutting down the following task engine: "%1".
Resolve
This is a normal condition. No further action is required.
ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6323.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 34 seconds with 0 seconds of active time. This session ended normally. -
Jet Reports Historic Posts Sounds like there's something pretty weird going on. I'd consider:
1) Re-installing office
2) Ensuring your PC has the latest patches and update from MS (not just security, but office product service packs depending on version)
3) Ensuring you have the latest version of Jet
4) Logging a call with support
Some screen shots of all the errors you get could help us in this forum further diagnose your issues.
1. allready done that
2. also ok
3. Version 7.1.2 Build 1820 released 9/5/2008
4. Loggig a call with support ? I am not sure what you mean?
Screen shots of the error! How can I send screen shots in this forum?
The only error I get is following
It was not possible to connect to the scheduler on this computer MN-PC do you want to connect to another computer.
And after this error I get this error
"Can't show non-modal form when modal form is displayed"
If I try to connect to another computer it does not help
Can it be something with this new windows vista safety rights? I can use the computer management task scheduler manually, but first it ask for my permission. -
Jet Reports Historic Posts Can it be something with this new windows vista safety rights? I can use the computer management task scheduler manually, but first it ask for my permission.
That could very well be it, I don't have any vista experience with the schedular but Vista really dislikes automation of any kind…
Have you googled for this kind of problem?
Maybe setting it up on a Server 2k3 that's running (if you have one avail.)?
Regards,
Jan -
Jet Reports Historic Posts 4. Loggig a call with support ? I am not sure what you mean?
I mean the official technical support for jet. This is the community forum, not the official support line provided by Jet Reports.
http://support.jetreports.com/ -
Jet Reports Historic Posts 4. Loggig a call with support ? I am not sure what you mean?
I mean the official technical support for jet. This is the community forum, not the official support line provided by Jet Reports.
http://support.jetreports.com/
Yes I wrote to them for 14 days ago.. but the havent reply :-( -
Jet Reports Historic Posts … usually they are pretty quick in their responses.
Has anyone else tried to simulate this on Vista?
Anyone uses the scheduler on Vista? -
Jet Reports Historic Posts … usually they are pretty quick in their responses.
Has anyone else tried to simulate this on Vista?
Anyone uses the scheduler on Vista?
Thanks, Jan.
Today I send a mail to support again so maybe they will reply soon. -
Jet Reports Historic Posts You could always try submitting a ticket rather than a general email
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Jet Reports Historic Posts I got this reply from Support team at Jetrepots,
Is it possible for you to speak to your IT personnel about this Microsoft related issue. I am wondering if there is a way to set the Microsoft Management Control to not pop up every time and create a stumbling block for the Scheduler.
Does somebody know how to do this? I am just wondering if it is clever to stop this Microsoft management console?
Martin. -
Jet Reports Historic Posts Based on those comments along, I'm not sure how Microsoft Management Console relates to jet. Microsoft Management Console, or MMC, is the tool that lets things like Computer Managenemt, 'Services' from 'Administrative Tools' .
Perhaps, if you have IT people, get Jet in contact with them. If Jet can provide a more technical description that may help. Depending on the fix though I'm presuming it something fairly technical. -
Jet Reports Historic Posts Hi,
When I schedule nothing comes out in output.
my log says:
okt 01 02:43:06 Autopilot verified arguments for command line: /M Update /I "\\sbs\data\Noël\jetreports\jetreports templates\test planner.xls" /O "\\sbs\data\Noël\jetreports\jetreports templates\Output" /L "\\sbs\data\Noël\jetreports\foutmeldingen\test222.txt".
okt 01 02:43:06 Error in PublishFile (test planner.xls): De macro JetMenu cannot be found..
okt 01 02:43:06 Finished Processing.
I tested "test planner.xls" an it works fine.
It's the first time I use the schedular and I have absolutely no idea what it means.
Any suggestions ?? -
Jet Reports Historic Posts When you supply the username & password for the report to run under, is that your own userid & password, or another account?
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Jet Reports Historic Posts I am a helpdesk employee. I cannot log in myself since I don't have an account, but I can give my client support with rd.
It is his own account and password.. -
Jet Reports Historic Posts What I was trying to establish was if the account used to schedule the reports was the same as the account being logged in by the user.
If it is, I would try the following (keeping in mind I haven't seen this problem before)
1) Ensure your client is running the latest version of Jet.
2) Ensure the users account has full control of the output folder.
3) Delete any existing output file, so the scheduler has to create a new one.
4) Go into the Windows Scheduled Task, and copy the full command to a command prompt window and run it. Check if the output file is generated this way.
5) Try creating a schedule that does nothing other than generate a simple report, i.e. no emailing. Try that as in (4) above and normally through the scheduler.