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error on logs and out put file not updating

023-02-03 11.48.16.152 Thread1 AutoPilotProgram.WriteStatus: An unexpected error has occurred:
 File or directory 'v:\x\c\c\c\xxxx.xlsx' not found.
  System.IO.FileNotFoundException

version:  21.4.21281.3

OS: windows 10

version 22h2

we did set the jet excel Scheduler permissions. as per the link

===>> https://support.jetglobal.com/hc/en-us/articles/219402177

we still getting the same error message we have a full access to the input file 

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