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'Retrieving the COM class factory for component with CLSID {00024500-0000-0000-C000-000000000046} failed due to the following error: 80070005 Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)).'.

Hi,

On Windows server 2016

I am trying to run scheduled reports with jet scheduler, reports are running as long as i am logged on the server . When i am out reports are not being sent and i can see this error message from the log. 

 

2019-01-17 12.25.00.268 Error logging initiated.
2019-01-17 12.25.00.283 Jet Build: 16.0.16252.0
2019-01-17 12.25.00.283 Bitness: 32-bit
2019-01-17 12.25.00.283 OS Version: Microsoft Windows NT 6.2.9200.0
2019-01-17 12.25.00.283 OS Culture: English (United Kingdom)
2019-01-17 12.25.00.283 OS UI Culture: English (United States)
2019-01-17 12.25.00.283 AutoPilot command line: /M "Pdf" /I "C:\temp\14.1.2019\DIFP Orders vs GRN To Date - 14.1.19.xlsx" /O "C:\temp\14.1.2019\Outputfiles\DIFP Orders vs GRN To Date - 14.1.19.pdf" /L "C:\temp\14.1.2019\logs\log5.txt" /E "bla bla " /S /R
2019-01-17 12.25.00.314 An unexpected exception has occurred with the following message: 'Retrieving the COM class factory for component with CLSID {00024500-0000-0000-C000-000000000046} failed due to the following error: 80070005 Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)).'.

 

When scheduling the reports , i ticked the box of run when logged of but still reports are not running . 

 

Would you please advise?

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