Auto+HIde+Values issue

Hi I have a user who is accessing the report "outside" the organization's network and does not have Jet Reports installed.

If the report had Auto+Hide+Values it should technically just show the values when they run the report on Jet Hub and download it correct? 

The user is able to get the report at first but when they try to print it or work with it it asks them to "enable editing" and once they enable it, the user gets "#Name?" instead of values. 

Can someone help?


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