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Automatically starting the Jet Service Tier


This article is intended for system administrators

Overview

Introduction to issue.

Both the Jet Excel add-in and the Jet Hub use the components of the Jet Service Tier.

If you find that your server does not automatically re-start the Jet Service Tier following a reboot (e.g., after installing Windows Updates), here are some settings you can configure that may help.

Resolution

  1. From the Windows Services snap-in, right-click on Jet Service Tier and select Properties from the menu.

  2. On the General tab, configure the Startup type for Automatic (Delayed Start).

     

  3. Then, in the Recovery tab, configure all of the responses for Restart the Service (as shown):

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