Hi,
Whilst running a task on freshly installed Office 2016 and Jet 2017 R2, I am receiving this when trying to run a scheduled task.
Files are there, all path is correct.
I have full permission to the file and the location. Another report was created just to test, still ends up with the same error Exception from HRESULT: 0x800AC472.
I can normally run reports directly from excel.
Any ideas? Thanks in advance!
–log below–
2017-02-23 15.12.10.481 Error logging initiated.
2017-02-23 15.12.10.481 Jet Build: 16.1.17033.0
2017-02-23 15.12.10.481 Bitness: 32-bit
2017-02-23 15.12.10.481 OS Version: Microsoft Windows NT 6.2.9200.0
2017-02-23 15.12.10.491 OS Culture: English (United Kingdom)
2017-02-23 15.12.10.491 OS UI Culture: English (United States)
2017-02-23 15.12.10.491 AutoPilot command line: /M "Update" /I "C:\navpeople\Jet-Test\Test_Item2.xlsx" /O "C:\navpeople\Jet-Test\Test2\Test_Item2.xlsx" /L "C:\navpeople\Jet-Test\test 2.txt"
2017-02-23 15.12.15.971 File 'C:\navpeople\Jet-Test\Test_Item2.xlsx' could not be opened. The following error was reported:
Exception from HRESULT: 0x800AC472
Date
Votes
2 comments
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Jet Reports Historic Posts Do you have the correct permissions to schedule tasks using the Windows Task Scheduler? (Control Panel | Administrative Tools | Task Scheduler)
Next, have all these settings been configured? https://jetsupport.jetreports.com/hc/en-us/articles/219402177 -
Jet Reports Historic Posts Hello rspaczkowski,
In some cases that I have encountered this error, it is because there is a window that is launched when the report is opened. This might be some form of dialog box that is waiting for some user interaction to either click Cancel, Close or OK.
Since there is no user interaction possible when a task is executed, this will cause the task to fail due to that window that is launched when Jet calls on the report and opens it.
I hope that makes sense.
Cheers,
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