Company list empty while using Multi Tenant Arcitecture


I am facing an issue while trying to establish a connection between the database and Jet express using Excel.
I am using a Multi-Tenant architecture for Nav 2013 R2, after providing all the requirements Like server details, SOAP port, instance
connection is not establishing.
In case of Single tenant architecture the same configuration successfully establishes the connection and display company name,
My requirement is to view all the companies running under a tenant and establish a connection between Jet Express and Server


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