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unable to install with Excel 2013

Jet Reports Historic Posts

May 07, 2014 10:25

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Hi,

I have installed Jet express latest version where i have Excel 2010 version and its working fine,
but the same setup is not working with Excel 2013, it shows the below message

The platform of the jet installation is not compatible, please ensure that the target platform of the installation (x86 or x64) matches the installed version of Microsoft Excel.


Please reply, hoping a reply asap.

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1 comment

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  Jet Reports Historic Posts May 09, 2014 20:04

  Hello,
  
  You will need to check the user's registry to see if the following key is set: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\outlook\bitness
  If it's not set, then go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0.
  If you don’t have an Outlook key, add it. 
  Then inside that, add a string value called Bitness with the value x64 (or x86 if it is 32 bit Excel)