Performance issue Jet Reports Citrix

Hi All,

We have been migrated to a new citrix / domain environment.
We have a strange performance issue while running Jetreports. The Jetreports toolbar is working fine and Excel also starts normally. But as soon as we’re running a Jetreports and it does not matter if it’s a big or a small report. The progress bar of better speaking time in seconds will stuck after a few seconds… E.g. 2 seconds then finally after 5-10 minutes the screen defreezes and Jetreports is returning whit the message that the report is done in e.g. 30 seconds. We didn’t had this problems on the old environment. And we really don’t know what is causing this issue
I have tried many workarounds such a using RDP, changing appearance setting in citrix etc. but none of this really works. So I am afraid that’s this is really a server issue but we can’t get our finger on it :cry: .

I really hope someone can help is with this issue. Everything is working fine now on the new environment especially Navision which is running on a raid 10 15K-SAS storage (huge difference :D ), everything except Jetreports ..

Database server:
Server 2008 R2 sp1 (4 core 16GB)
SQL server 2008 R@ standard
Microsoft Dynamics NAV 2009 SP1


Terminal Servers:
2 x Server 2008R2 sp1 (2x core 6 GB)
Microsoft Dynamics NAV 2009 SP1
Citrix Xenapp 6.5.0
Office 2010
Jetreports 2010R2

Kinds Regards,

Maurice van Beelen