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Installation problems - Excel is shutting down

Jet Reports Historic Posts

November 29, 2016 14:12

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Dear all,

my Excel (Office 365) is running well. When I install JET, Excel is crashing down. Please have a look on the attached docs. Does anyone has an idea how to fix it?

thanks!!
errosmsg text.txt

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2 comments

• 
  Jet Reports Historic Posts November 30, 2016 07:51 Official comment

  Hi,
  
  it works …. with a slightly moidfication! It was necessary to delete the complete content in the mentioned folder and to "repair" the JET Installation. After this I have configured the Data Source again and now it is running!!!
  
  thanks a lot for your great help!!!

• 0
  
  Jet Reports Historic Posts November 29, 2016 16:33

  It looks like Excel is having problems reading the Jet Reports data source settings.
  
  Since this is a new installation, please delete the data source settings and try again.
  
  Here's how:
  
  1) Close Excel
  
  2) Go to to the Windows "appdata" folder by typing %appdata% in the Windows search box and then pressing the Enter key or clicking on the %appdata% file folder displayed:
  
  3) Go to the Jet Reports folder
  
  4) Delete the "Data Sources.xml" file
  
  5) Start Excel