Hi all - I have a report we've run monthly since the beginning of time. I can run the report with no problem. I have a new user who runs the report and gets completely different data, even when I send him the report that runs fine for me. We are connected to the same data source, and he's able to run other Jet Reports with no issue. Any ideas what the issue could be?
Date
Votes
1 comment
-
BryanAtTigunia There are a few reasons I could think this happens:
- The wrong data source is selected (you said it was the same but I would always double check. I've seen many instances where someone said it was right but then when we checked it was wrong)
- The wrong company within the data source is selected (next to the data source)
- Their data source is configured differently than yours (ex. you are pointed at PROD and the other person is pointed at DEV)
- The data for this report is more restrictive than other data. You have permission to all the data, they have limited access to the data but still have some. (Usually it is all or nothing but just throwing out a fringe case)
I would say that if they are returning data, not errors, then it would have to be one of those issues.
Please sign in to leave a comment.