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installation problem with Office 365

Good morning,

I need to install jet report in Excel ( Office 365, rel. 1912 build 12325.20288), but after the installation of the program, I see this error message and the program doesn't work (see the image below).

I tried to install various builds of jet report ( from 17 to the last available 20), but I have always the same error message. 

What can I do?

Thank you for your support

 

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