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Jet Service Tier Error when Not using Jet Service Tier

Doug Hurlburt

December 02, 2020 14:26

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Hi there,

We do not use the Jet Service Tier at our organization but have been noticing a bunch of Jet Service Tier errors recently with seemingly no fix. It will not let you select a data source when this happens. Again, we do not use the Jet Service Tier at all. Has anyone else experienced this? Have a fix?

Thanks!

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1 comment

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  Amy W December 03, 2020 19:02

  From your screenshot, it looks like you're not logged into Microsoft Office - I've had this error before when I forgot to connect to my VPN.  If that's not the fix, I would open a case with jetsupport@insightsoftware.com