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Issue trying to activate designer permissions

Hello, 

I have given access to JET reports from my supervisor. In her settings I appear as a designer but when I check my settings I appear as a viewer so I can't have the Designer bottom activated. We have noticed that the username are different so on my boss License settings it shows: Designer: AUTISM\IVI.SANCHEZ and in my settings it shows Viewer Username Ivi.SanchezMoncada . Could you please give me some guidance in how get this resolved?

Thanks

 

Ivi 

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