Mistakenly processed and posted a payment for a vendor as a wire transfer but need to send a check instead. How can we cancel the original invoice and payment for the electronic payment and create a new invoice and payment via check. We cannot manually type a check, we need to process a new payment and the reversal of the first transaction through the system. Since the transaction was processed as an electronic payment we cannot issue a credit memo offset the invoice. (The electronic payment was never uploaded to the bank for wire transfer)
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Jet Reports Historic Posts It sounds like this may be a question for a Navision or Great Plains forum.
This area is generally for questions with using / designing Jet Reports.
However, if you're using Navision, you should be able to put in a Credit Memo, and create a new Invoice that you can apply payment too. Since the original invoice showed receiving Wire Transfer, there probably isn't a balance left to apply the credit memo to, but once you create the new invoice, it should allow you do to the necessary adjustments, and create a check. I'm not sure if this helps or makes sense or not. We're using Navision 6.0, but of course, depending on your software, your version, and your company policies, you may or may not be able to do that. You may want to search online or contact our support for your software and they could help you.
Hope this helps
Scott
Hammond
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