0

Report not updated with new companies

We have some reports that retrieve data from a few companies base on a customized field called Business Type.

We notice that whenever we add any new company and the Business Type match the JetReport filtering, it should be included in these reports but did not!

Suspecting that the reports are generated using the outdated cache, we have tried clearing the cache to force JetReport to retrieve from the database instead of it's outdated cache, but this did not solve the problem.

We have to manually configure the filter to retrieve from the new company first, so that JetReport "see" the new company, then run these reports again just to get Jetreport to include these new companies.

Anyone else experiencing such weird behaviour? How do you resolve this?

9 comments

Please sign in to leave a comment.