Terminal server & Office 365 installation

Hi comunity,
I need to install jet express in our terminal server scenario with Office 365, but at the moment it seems impossible to do it.
If I try to install the jet express plugin on the TS machines, I obtain the following error message
“An error has occurred during the installation process, no modifications has been made to the system”
The only thing I can do is to close the installation process.

Can someone give me any suggestion to install the software?

Thanks in advance for as soon as possible answwer.


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