Many of my users are experiencing a long delay, up to a few minutes, when selecting the Company menu for a Dynamics NAV datasource. I've been unable to reproduce it on my machine. Has anyone else seen, and hopefully solved, anything like this?
Versions:
Excel Version 14.0.4760.1000 (32-bit) MS Office Pro Plus 2010
Jet Version 2011 - 11.1.12053.0
Regards,
Tim
Date
Votes
5 comments
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Jet Reports Historic Posts Hi Tim,
I'm not sure I've seen something like that happen specifically when selecting companies. Obviously you list your version of Excel as 32-bit, but are your users possibly using 64-bit Excel? Also, when you say selecting companies, do you mean in the data source settings, on the ribbon, or somewhere else?
Regards,
Hughes -
Jet Reports Historic Posts Hi Hughes,
All users are using the 32-bit version of Excel. The Company, Portland in this case, is in the Data Source setting and available on the ribbon.
Thanks,
Tim -
Jet Reports Historic Posts Hi Tim,
So are you saying it take a long time when you change the company there in the ribbon or in the Data Source Settings or somewhere else?
Regards,
Hughes -
Jet Reports Historic Posts Most complaints are coming when users change the Company via the ribbon, but pulling up the Data Source takes a while too.
Tim -
Jet Reports Historic Posts Hi Tim,
Hmmm, you probably ought to create a ticket for this on the Jet support website. I'm really not sure how much I can help you over the community site.
Regards,
Hughes
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