RPC_E_SYS_CALL_FAILED

Jet Reports Historic Posts

July 19, 2017 22:31

None

Hello All,

I've recently been seeing the following error in the AutoPilot log, but haven't been able to find much on it.

System call failed. (Exception from HRESULT: 0x80010100 (RPC_E_SYS_CALL_FAILED))

Has anyone else seen this? Or better yet, resolved it?

Thanks,
Tim

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Jet Reports Historic Posts July 24, 2017 21:29

Hello Tpeters,

RPC (Remote Procedure Call) errors are very complex and difficult to troubleshoot because they can have myriad of factors that cause them to occur on a server or stand-alone machine.
This error "System call failed. (Exception from HRESULT: 0x80010100 (RPC_E_SYS_CALL_FAILED))" when associated with the Jet Scheduler can be caused by an issue with the COM Office automation when making a call to the Microsoft Excel.

Is this on a Windows Server 2008/ R2 or 2012 R2 server machine?

I would recommend reviewing all the permissions outlined below:
https://jetsupport.jetreports.com/hc/en-us/articles/219402177-Scheduler-Permissions-Running-Scheduled-Tasks-When-Logged-Off

Especially the Setting DCOM Permissions section.

Cheers,

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Jet Reports Historic Posts July 24, 2017 22:39

Thanks!
I'm running Server 2008 R2. I'll work through that link you gave me.
Tim

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