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Error in Jet Professional schedular Excel 2016 and Server 2016 64 Status not updating

Johan van der Wal

September 07, 2017 14:39

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Hello,

We have Jet Enterprise and Jet Professional 17.2.17230.4 on a Server 2016 with Excel 2016 both 64.

When we run a scheduled task in Jet Professional manually it sets it status to Running. But it never reports the status back to Ready when the job is finished.

It keeps showing Running, unless you exit the schedule and reopen it.

Is this a bug or do we have a settings error.?

 

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6 comments

• 0
  
  Harry Lewis September 08, 2017 14:42

  Hello Johan.

  Are you experiencing some sort of issue?

• 0
  
  Johan van der Wal September 12, 2017 07:44

  Sorry did not update my question.

• 0
  
  Harry Lewis September 12, 2017 14:39

  Hello Johan -

  Since the Scheduler feature in the Excel add-in in a Jet-specific interface to the Windows Task Scheduler (Control Panel | Administrative Tasks)...

  If you run the task from within the Win Task Sched, does it report the status as completed?

• 0
  
  Johan van der Wal September 13, 2017 10:53

  Hi Harry,

   

  It seems to be the issue in task schedular,!

  Same there keeps showing Running even when the task is finished.

  

   

   

• 0
  
  Cynthia C.N September 13, 2017 14:35

  Hello Johan,

  In this specific task that is showing as 'Running' is there a 'Send Email' component to it? If so, please let us know if you are using Microsoft Outlook or SMTP as the email client.

  Cheers,

• 0
  
  Johan van der Wal September 13, 2017 14:56

  Hello,

   

  There is an e-mail send through SMTP.