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Jet Report required to verify MFA on multiple tabs

David Tittle

February 20, 2023 16:17

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We have a Jet Report with multiple tabs, Jet is requiring MFA verification on each tab?

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2 comments

• 0
  
  CascadiaDataworks February 20, 2023 18:48

  Perhaps see if this KB article helps?  https://support.jetglobal.com/hc/en-us/articles/10841091353239-Error-This-account-requires-multi-factor-authentication-

  If not, I suggest reaching out to Support.

• 0
  
  David Tittle February 20, 2023 21:13

  The user was not logged into Jet Reports. After I had them log in, they received 'the data source is not properly configured for Office 365 authentication' message.  I had them log out and I ran the ps scripts from:
  https://support.jetglobal.com/hc/en-us/articles/7782961594903-Error-The-data-source-is-not-properly-configured-for-Office-365-authentication

  This corrected the MFA issue.
  
  Thank you for the help! Have a great day or evening.
  David