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Jet Scheduler Error

Jet Reports Historic Posts

June 10, 2011 16:06

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Good Morning,

We are trying to delete a task from within the Scheduler in Jet and we get this error. We are at a loss as to what this could be. The spreadsheet itself can be deleted, cells and columns deleted, and tasks can be created, but the task can't be edited or deleted. This happens with our second designer license. The first designer license can delete. Any suggestions you might have would be appreciated.

"The task could not be deleted. The following error was reported: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))"

Thanks,
Safari Micro

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6 comments

• 0
  
  Jet Reports Historic Posts June 15, 2011 18:35

  Hi Safari Micro,
  
  Your user is running into a permissions issue trying to create a windows task on their machine. There are a couple Knowledge base articles on the Jet Reports Support site concerning required permissions for using the Jet Scheduler. The shorter version which will probably fix your issue is here:
  
  http://support.jetreports.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=125
  
  The longer, much more detailed version which includes all the permissions for Windows Vista/7 and various network related issues is here:
  
  http://support.jetreports.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=531
  
  Regards,
  Hughes

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  Jet Reports Historic Posts May 19, 2016 08:34

  It is probably me, but I can't find the mentioned articles on the new KB site….
  Can someone point me in the right direction?
  
  Greatly appreciated.
  
  rmw

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  Jet Reports Historic Posts May 19, 2016 14:37

  Hello Rmw,
  
  Those links are pointing to the old *discontinued* Jet Reports Support site.
  Please see the below links.
  The first link should help you address the Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) error.
  Setting permissions on scheduled tasks
  http://kb.jetreports.com/article/AA-00813/0
  
  Additionally, it would be helpful to you if you review the entire list of permissions required to run the Jet Scheduler.
  Requirements to Run Scheduled Jet Essentials Task When Logged Off of Microsoft Windows
  http://kb.jetreports.com/article/AA-00490
  
  Cheers.

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  Jet Reports Historic Posts May 19, 2016 14:53

  Thanks!
  
  rmw

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  Dieter Hofrichter December 15, 2017 12:45

  It is probably me, but I can't find the mentioned articles on the new KB site….
  Can someone point me in the right direction?
  
  Greatly appreciated.

  Best regards

  Dieter

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  Harry Lewis December 15, 2017 15:05

  Hello Dieter -

  Try these links:

  Setting Permissions on Scheduled Tasks

  Scheduler Permissions - Running Scheduled Tasks When Logged Off